Dirk Elmendorf – Rackspace Hosting
Dirk Elmendorf is one of the co-founders of Rackspace. Dirk spends time promoting the technology and services that makes Rackspace unique, focusing on the advantages of Rackspace products to industry leaders, customers, technology and business partners. Dirk is also a thought leader at RackLabs where he works on process innovation that will help Rackspace continue to lead the field in service and innovation.
Dirk received a B.A. in International Economics from Trinity University.
Pat Condon – Rackspace Hosting
Pat Condon is one of the co-founders of Rackspace. Pat spends most of his time with customers learning about what Rackspace does well, what might be improved upon and how to expand products and services to better serve Rackspace customers. Pat also spends time determining how to better match the company’s service offerings with the changing IT landscape.
Throughout his tenure at Rackspace, Pat has held numerous leadership positions in marketing, customer care and business development and has helped champion Rackspace’s unique flavor of customer service, Fanatical Support®.